Bias, Privacy, and Promise: What LGBTQ+ Adults Say About AI

Artificial intelligence is quickly becoming a defining force in our digital landscape. It powers content moderation, guides search results, influences hiring decisions, and will increasingly shape how we access healthcare, education, and community.

But as AI grows in power and reach, LGBTQ+ adults, particularly those who are transgender, are approaching these tools with justified caution rooted in long histories of digital exclusion, censorship, and bias. The data from our recent ctrl+alt+lgbt survey reveals that LGBTQ+ communities are not rejecting AI outright. Instead, they are asking the right questions.

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Widespread Concern, Especially Among Transgender Respondents

A significant 68% of LGBTQ+ adults express concern about bias in algorithms. That concern rises to 71% when it comes to bias in content moderation, systems that have historically over-flagged queer and transgender content as inappropriate or dangerous. Nearly three-quarters of LGBTQ+ adults are concerned about the spread of misinformation via AI systems, and 72% worry AI could compromise privacy by analyzing data that exposes LGBTQ+ identities. Seventy-three percent are also concerned about AI replacing human oversight in safety systems.

These levels of concern surpass those of the general public. According to Pew, only 55% of U.S. adults are concerned about AI bias and 60% are worried about privacy risks.

Among transgender adults, concern is even more pronounced. Ninety-five percent are worried about the removal of human oversight in safety systems, and 94% are concerned about bias in content moderation. Nearly 9 in 10 transgender respondents (89%) are concerned about AI spreading misinformation, and 86% report concern about AI compromising their privacy. These are not hypothetical fears—they’re grounded in daily realities.

Hope, But Only If AI Is Built With LGBTQ+ Communities in Mind

Despite widespread concern, LGBTQ+ adults are not turning away from AI. In fact, many respondents see its potential if, and only if, systems are built with transparency, inclusion, and lived experience at the center.

Sixty-five percent of LGBTQ+ adults believe AI could play a helpful role in combating harassment and hate speech. A full 73% see promise in AI’s ability to help LGBTQ+ people access accurate information about identity, health, and legal rights. The same percentage see its value in improving accessibility for LGBTQ+ people with disabilities, highlighting the importance of intersectional inclusion.

Additionally, 66% believe AI could enhance privacy and security through stronger safety features, and 71% think it could improve community connection through smarter, affirming recommendations. Compared to the general public, where just 17% believe AI will positively impact the country in the next two decades, LGBTQ+ adults show cautious optimism, grounded in clear expectations for inclusive design.

You can further explore these and other findings in our full 2025 report: ctrl+alt+lgbt: Digital Access, Usage, and Experiences of the LGBTQ+ Community.